Our Consultants

Project Director
Bob Ingco, FCAS, MAAA, CPCU, ARM
bobingco@amirisk.com

Mr. Bob Ingco has over thirty-five years of actuarial and
risk management experience. His expertise is in estimating
and analyzing loss reserves for government and non
government entities. He has demonstrated working
knowledge and understanding of self-insured programs. He
has first hand experience in the evaluation and assessment
of the reserving practices of governmental entities. He has
audited the reserves of various municipalities. He has also
performed insurance effectiveness and claims
administrative reviews. He has extensive experience in self
insurance reserves calculation for such lines of business as
workers’ compensation, automobile liability, general
liability, auto physical damage, property losses, etc.

Education and Professional Certifications

B.S. Mathematics and Physics
United States Naval Academy
Annapolis, MD

Fellow, Casualty Actuarial Society (FCAS)

Member, American Academy of Actuaries (MAAA)

Chartered Property Casualty Underwriter (CPCU)

Associate in Risk Management (ARM)

Member, South Florida Chapter of the CPCU

Professional and Business History

AMI Risk Consultants, Inc., Miami, Florida
1992 to Present: President and Consulting Actuary.
Currently provides actuarial and risk management
consulting services to self-insurance funds, insurance
regulators, and captive insurance companies.

Price Waterhouse, Miami, Florida
1984-1992: Actuary and Director.
For eight years, provided actuarial support and assistance
regarding audits of and consulting services for insurance
companies, Workers’ Compensation State Funds, HMOs,
and other self-insurance funds.

Booke & Co. (McNeary Risk Management)
Charlotte, NC
1981-1984: Vice President and Actuary.
Performed rate filings, loss reserve reviews, and
certifications. Developed medical malpractice insurance
rates for several State Medical Association sponsored
medical malpractice companies.

Fireman's Fund Insurance Co., San Francisco, CA
1978-1981: Associate Actuary.
Developed Commercial and Personal Auto rates for the Company.

American International Group Insurance, New York, NY
1974-1978: Assistant Actuary.

North American Re, New York, NY
1972-1974: Actuarial Assistant.

Consulting Actuary
Gail Flannery, FCAS, MAAA
gailf@amirisk.com

Ms. Gail Flannery has worked extensively in property/
casualty insurance ratemaking and reserving for over
twenty-nine years. Before joining AMI, she was Vice
President and Actuary for American Bankers Insurance
Group. She was responsible for the ratemaking and rate
filing support for American Bankers’ products in various
states. She also supervised statistical reporting for over ten
years. She has demonstrated working knowledge and
understanding of self-insured programs and compliance of
GASB10 requirements.

Education and Professional Certifications

M.S. Statistics
Florida State University
Tallahassee, FL

B.A. Mathematics
Hollins College
Roanoke, VA

Fellow, Casualty Actuarial Society (FCAS)

Member, American Academy of Actuaries (MAAA)

Professional and Business History

AMI Risk Consultants, Inc., Miami, Florida
1997 to Present: Actuarial Consultant.
Acts as Technical Manager for most of the current actuarial
consulting work of AMI.

American Bankers Insurance Group, Miami, Florida
1992-1996: Vice President and Actuary.
Responsible for 20 actuaries, actuarial students, and
statistical reporting staff. Provided ratemaking and reserving
support to American Bankers Insurance Company and six
P&C subsidiaries (three Foreign). Rendered reserve opinions
for nine companies. Prepared annual business plan.

1980-1991: Actuarial Analyst/Senior Actuarial Assistant/Assistant Actuary.
Progressive responsibilities over the years including the
following: rate reviews and rate filing support of specialty
products, including Automobile Liability, Auto Warranty,
Force-Placed Auto/ Antique, and Collectible Auto. Proposed
rates and rating plans. Filed rates. Wrote system
specifications to capture necessary data and to alter
statistical calls to include product. Set quarterly reserves for
all product lines. Wrote and maintained loss reserving
software used from 1981-1995.

1978-1979: Project Team Member.
Part of a four-member “user team” that tested “Policy
Management System” (PMS) software. Designed statistical
coding for 25 insurance products. Assisted with conversion
of inforce policies and open claims to new system.

Technical Manager
Faye Albert, FSA, FCA, MAAA

Ms. Faye Albert has over thirty-one years of actuarial
experience. Before joining AMI, she was Senior Vice
President and Chief Actuary of American Bankers Insurance
Group. Her experience in insurance company management
includes managing actuarial functions, new product
development and experience analysis. As a consultant, she
has handled clients such as AMS Life Insurance Company,
Association Group Insurance Administrators, Midland
National Life Insurance Company, International Medical
Group, and Physicians Benefit Trust.

Education and Professional Certifications

M.B.A. Mathematics
University of Miami

B.A. Mathematics
University of Michigan

Fellow, Society of Actuaries (FSA)

Fellow, Conference of Consulting Actuaries (FCA)

Member, American Academy of Actuaries (MAAA)

Professional and Business History

AMI Risk Consultants, Inc., Miami, Florida
2006 to Present: Actuarial Consultant.

American Bankers Insurance Group
1981-1988: Senior Vice President and Chief Actuary.

National-Ben Franklin Life
1981-1979: Vice President and Chief Actuary.

United Insurance Company
1976-1979: Senior Vice President.

Professional Contributions

Joint Society of Actuaries and American Academy of
Actuaries Committee reviewing interim mortality valuation
table for use with preferred risks, 2006: Chairman.

CSO Committee for American Academy of Actuaries, 2000-2002: Chairman.

Professional Publications

Investment Management for Insurers:
1998 - “Speeding up the Valuation Process”

Society of Actuaries Research Report:
1996 - “Life Insurance Companies Investing in High-Yield Bonds”

Wrote several articles for the North American Actuarial
Journal

Dorothy Zelenko, FCAS, MAAA

Ms. Zelenko has over thirty-six years of actuarial consulting
experience. Her expertise is loss reserving, ratemaking and
reinsurance. Before joining AMI in 1994, she was a Principal
in the actuarial consulting firm of William M. Mercer, Inc, in
New York where her assignment included reviewing loss
reserves and rates. For eight years, she was a workers’
compensation reinsurance treaty underwriter for General
Reinsurance. She has consulted for various State Insurance
Departments. She has demonstrated working knowledge and
understanding of the statutory accounting principles and
procedures as well as the promulgations and
recommendations of the NAIC.

Education and Professional Certifications

B.A. Mathematics, 1970
Concordia Teachers College
River Forest, Illinois

Fellow, Casualty Actuarial Society (FCAS)

Member, American Academy of Actuaries (MAAA)

Professional and Business History

AMI Risk Consultants, Inc.
1994 - Present: Actuarial Consultant.
Performs peer reviews for all engagements of AMI.

William Mercer, Inc, New York
1990 - 1994: Principal.
Responsible for performing actuarial consulting work.

General Reinsurance Corp.
1982 - 1990: Reinsurance treaty underwriter.
Specialist in workers compensation and excess layers.

American International Group
1972 - 1982: Provided actuarial and other support services
for underwriting, assumed and ceded reinsurance, claims
and risk management functions.

Professional Presentations and Articles Written

Casualty Actuaries Reinsurance Presentation:
June 1991 - “Workers Compensation Excess Loss Factors”

Casualty Actuarial Society Presentation:
November 1990 - “Workers’ Compensation Crisis”

Wrote several articles in the Actuarial Review and Business
Insurance magazine.